Service Dispatcher / Customer Service

About the Role

Field Service Dispatcher Enables the Field Service organization to deliver a great Customer Experience by evaluating and

scheduling customer work order repair requests for Nilfisk Service technicians within 4 hours of receipt. Develops and

utilizes a basic understanding of US-based Service Technician geographical to optimize productivity (work orders/day) by

grouping customer work orders that are close in proximity. Seeks, promotes and embraces opportunities for process

improvement and new ways of working. Essential Duties And Responsibilities Reviews WO requests throughout the day within

the dispatch console and reports as needed. Determines technician assignment in accordance to scheduling rules with all

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.