Service Desk Dispatcher

About the Role

Service Order Dispatcher The Service Order Dispatcher supports the Directorate of Public Works (DPW) by receiving and

coordinating maintenance service requests for facilities located across the installation. The dispatcher serves as the

primary point of contact for customers requesting facility maintenance services and ensures requests are accurately

documented, prioritized, and routed to the appropriate maintenance teams. Key Responsibilities Receive incoming service

requests from installation personnel via phone, email, or electronic systems Document maintenance issues and create

service requests in the government work order management system Assign service requests to appropriate maintenance

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.