Dispatcher

About the Role

Job Title Answer phones to respond to discharge orders, ride requests, customer inquiries, questions, and complaints.

Project a professional company image through phone interaction. Location On-Site in the District of Columbia Essential

Functions Answers phones for Medicaid-eligible requests for non-emergency discharges, ride requests and dispatch

estimated time of arrivals. Places orders in the computer system. Provides information for providers, along with

projected service times. Transfer calls to appropriate regional team members. Identifies, researches, and resolves

issues using the computer system. Follows-up on customer inquiries not immediately resolved. Completes call logs and

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.