Monitoring Specialist i Call Center Dispatcher

About the Role

Dispatch/Call Center Specialist Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring

center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a

fast-paced high-volume call center environment. This position acts as the initial service call contact for customers

with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm

activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist

works a 10-hour rotating shift. Available shift schedules: ~2:00am - 12:00pm (overnight) ~4:00am - 2:00pm The successful

Responsibilities

• Perform core duties as described.

Requirements

• Relevant experience or willingness to learn.

Benefits

• Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.