Dispatcher/router Combo Wmhs Sid Collection
About the Role
Dispatcher Job Under immediate direction, the Dispatcher provides timely response of customer inquiries up to and
including pick-ups, schedules, product orders, etc., and all other aspects of a customer's needs. Dispatches vehicles on
a pre-set route for each driver daily in the interest of efficient customer service. Essential Duties and
Responsibilities Assist Customer Service with customer requests (SFDC cases), route changes, rescheduling for
pickups/missed stops Provides highest level of customer service to all customers in line with Customer 1st objectives
Monitor, process, and escalate SFDC cases to supervisor Assist walk-in customers Assists drivers with problems/issues as
Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.