Customer Service Manager
Sharecare
Charleston, Kanawha County
July 24, 2026
About the Role
Sharecare is seeking a Customer Service Manager to lead a team of Customer Service Representatives and Engagement
Specialists. You will coach, develop, and provide daily support while monitoring metrics and quality performance,
aligning with Sharecare's values and culture. The role emphasizes supervision, complaint resolution, training, and
ongoing process improvement in a dynamic environment. Some travel may be required to meet business needs.
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Responsibilities
- Perform core duties as described.
Requirements
- Relevant experience or willingness to learn.
Benefits
- Benefits per job description.
Compensation
To be discussed.
Location & Schedule
Per job description.
How to Apply
Use the “Apply” button.