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Alarm Dispatcher / Call Center Specialist

Wright-hennepin Cooperative Electric Association
Rockford, Hennepin County
July 2, 2026

About the Role

Dispatch/Call Center Specialist WH International Response Center (WHIRC), a subsidiary of Wright-Hennepin Electric

Cooperative, is a 24/7 alarm monitoring center serving security dealers in more than 40 states and Canada. Known for its

fast response and dependable service, WHIRC plays a critical role in helping protect homes, businesses, and communities

around the clock. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls

in a fast-paced high-volume call center environment. This position acts as the initial service call contact for

customers with service problems and ensures the means for resolution of the problem. Other duties include maintaining

Responsibilities

  • Perform core duties as described.

Requirements

  • Relevant experience or willingness to learn.

Benefits

  • Benefits per job description.

Compensation

To be discussed.

Location & Schedule

Per job description.

How to Apply

Use the “Apply” button.